Frequently asked questions

What is a Homeowner or Community Association?


In California, a community or homeowners association is often referred to as a common interest development. A common interest development (CID) is a planned neighborhood or community where all owners are members of the Association. The Association is a mutual benefit non-profit corporation subject to all Civil and Corporation Codes in California. The homeowners association is responsible for repairing and maintaining all aspects of the common area property owned by the association on behalf of the community.




What is the Board of Directors purpose?


The Board of Directors consists of members of the Association who are elected, on a volunteer basis, to represent the interests of the community members and to conduct the business of the Corporation. In a new community, there are also Declarant Board Members. Declarant Board Members are employees of the Developer who serve as Board Members for the same purpose while the property is under construction. Until such time when homeowners are elected to the Board, based on the governing documents, the Declarant will hold the majority of the seats. When a builder purchases a community, they have what are called Declarant Rights and hold a vested interest in the community similar to a homeowner.




What happens at board meetings?


Board Meetings are held on a basis as required by your governing documents. The Regular Board Meetings are to conduct regular association business including ; issuing and review contracts, approving proposals, architectural reviews, reviewing delinquencies, reviewing financials, holding hearings for violations and any other association or homeowner related business. There is a “homeowner forum” portion during each regular meeting whereas homeowners may briefly address the Board with questions or concerns. Any items which are not listed on the agenda cannot be discussed or decided upon and must be placed on the following meeting agenda as requested by the Board. The Annual Meeting is conducted annually and is a meeting of the members where the Annual Election occurs and the members can openly discuss items and concerns.




What are the "Governing Documents" and why are they so important?


Generally, the legal documents consist of the Articles of Incorporation (which establish the Association as a legal entity and Corporation), the Bylaws (which outline Board responsibilities, member rights to information and scheduling of meetings) and the Covenants, Conditions and Restrictions (CC&Rs). The CC&Rs serve as the legal contract between each member and the Association. The CC&Rs also detail property restrictions and protections such as architectural control, use restrictions, assessment and voting rights and lender considerations and general operating requirements of the Association itself.




How do I make an assessment payment?


Visit the HOMEOWNERS PAGE to see a list of your payment options.




How can I see the balance on my account?


CLICK HERE to access your personal account information. To obtain your username and password, please contact management at (855) 403-3852.




What does my assessment pay for?


Every year, the Board reviews and adopts a budget for the community association. The Budget is published to the membership annually as required by law. The assessments pay for the maintenance, operation, upkeep and long-term repair and replacement of all the common areas within your community. Also, as a non-profit corporation, your Association has administrative expenses including insurance, financial statement reviews, tax filings, license renewals, and management.




How do I know the Association is using the assessments properly?


The Association is required to distribute the annual budget and an annual financial review which is generally conducted by an independent CPA. Copies of these documents are available at any time. As a member of the Association, each owner may also review a monthly financial report whenever requested.





7 Locations to Better Serve You

ORANGE COUNTY, SAN BERNARDINO & L.A.

24422 Avenida de la Carlota, Suite 450 Laguna Hills, CA 92653

INLAND EMPIRE

SAN DIEGO

35850 Messara Street

Fallbrook, CA 92028

COACHELLA

VALLEY

77-772 Flora Road, Suite A

Palm Desert, CA 92211

SAN FRANCISCO

50 California Street, Suite 1500

San Francisco, CA 94111

SAN JOSE

8 N. San Pedro Street, Suite 260

San Jose, CA 95110

SCOTTSDALE

7272 Indian School Road, Suite 540

Scottsdale, AZ 85251

LAS VEGAS

3753 Howard Hughes Parkway, Suite 200

Las Vegas, NV 89169

All Locations Open Monday - Friday 8AM-5PM

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